No quibble warranty
We are proud of our "No Quibble" warranty scheme but you must make sure you fill out and register every install with us HERE. Once registered you’ll be safe to know that because we believe in our products and don’t want to make huge claims without backing them up. So if you buy any of our products you’ll be sure to know that if anything goes wrong we’ll be there for you, to support you and solve the problem hassle and hopefully cost free.
We’ve even extended the warranty to our 316 stainless steel adaptors and cowls when purchased as a kit with the liner, so it’s not just the flue covered it’s the full system! You can be assured that we’ve got you covered, so you can assure your customers have complete piece of mind.
There are no strict terms to follow, no sliding scales and no crazy ‘Lifetime warranties’ that don’t actually mean Lifetime, just a good old fashioned honest warranty with a no quibble promise on the end of it. Please feel free to call us and discuss the new warranty with any of our sales team.
Please note you must fill out the warranty form and send it back to us when your installation is complete, otherwise we cannot cover any of our products under the warranty scheme.